Voiding a Transaction
This document will go over how to void a same-day transaction. You need to understand how your processing gateway works before you try to void a transaction. Some processors do not allow same-day voids, so this function will not work in that case. Also, note that if a credit card is run as a debt, you will get a message stating that the payment has already been posted to the gateway, and you cannot void the transaction at that point. You will have deleted the sale in the user profile and do a return to change the transaction.
Prerequisites: Access to Cash Register.
This document will cover:
Voiding a transaction in an (open) till