Card on File (COF) Setup and Usage
In an effort to speed up checkouts and improve safety and efficiency, we are adding the ability to save credit cards on file for use during transactions in the cash register. This highly requested feature will make it easy to checkout if the customer has allowed you to keep their card on file. The card number is not actually saved in your database so don’t worry. Instead, a PCI industry-standard tokenization process is used (has been for years) so that Sportsman refers to the customer’s card by a unique ID, not at all related to the credit card numbers. To your front desk, it’s just a list of cards like we’re all used to from online retailers. Card on file will provide convenience and touch-free transactions for your patrons, and also be a great tool for pool concession stands where children can be freed of carrying cash for that favorite ice cream or slice of pizza. Multiple COFs may be saved for a family group or check out any individual within a family group.
This document describes the setup and usage of the Card On File (COF) functionality available for the cash register in Sportsman Web. The Sportsman Development team has committed to make Card on File programming available within ActivityReg in the coming months. When that enhancement is complete, your Patrons can add and manage their credit cards via their log in and select which card to use in the ActivityReg cash register payment options screen. At this time however, front desk staff will be entering card numbers and usage options for customers (in person or over the phone).
Prerequisites: You must have Administrative user credentials to enable Card on File for your Sportsman application.
This Document will cover:
Enabling Card On File
Setting Up and Editing Card On File for Patrons
Using Card on File with the Application Cash Register